Bank of India Customer care 1800 220 229

Bank of India Customer care 1800 220 229

Bank of India Customer care 1800 220 229 . Customer care support solve your all problems here

1. Introduction to Bank of India

Bank of India (BOI) is one of India’s premier nationalized banks, established in 1906. With a rich legacy of over a century, BOI has grown to become a significant player in the banking sector, offering a wide range of services to its customers. The bank operates with a vision to provide high-quality customer service and strives to cater to the diverse banking needs of its clients.

2. Overview of Customer Care Services

Bank of India places a strong emphasis on customer satisfaction and offers various customer care services to address queries, resolve issues, and provide assistance. These services are designed to ensure that customers can access support conveniently and efficiently.

3. Contacting Bank of India Customer Care

Phone Support

Bank of India offers a robust phone support system to address customer queries and concerns. Customers can contact the bank’s customer care helpline for assistance with various banking services.

• Toll-Free Number: 1800 220 229
• Dedicated Credit Card Helpline: 1800 425 1112
• NRI Helpline: +91-22-4091 9191

Email Support

For non-urgent queries, customers can reach out to Bank of India via email. This method is particularly useful for detailed inquiries or when customers need to provide documentation.

• General Inquiries: boi.customercare@bankofindia.co.in
• NRI Services: nri@bankofindia.co.in

SMS Banking

Bank of India offers SMS banking services that allow customers to access account information and perform basic transactions via SMS.

• SMS Banking Number: 9810558585
• Available Services: Balance Inquiry, Mini Statement, Cheque Status, etc.

Social Media Support

Bank of India is active on various social media platforms, providing an additional channel for customer support. Customers can reach out to BOI through:

• Facebook: facebook.com/bankofindia
• Twitter: twitter.com/BankofIndia_IN

4. Bank of India Branch Locator

Bank of India has a vast network of branches across India and abroad. Customers can use the branch locator tool available on the bank’s official website to find the nearest branch. The branch locator provides detailed information, including branch addresses, contact numbers, and working hours.

• Branch Locator Link: Bank of India Branch Locator

5. State-Wise Branch and Contact Details

Bank of India has an extensive presence across various states in India. Below are the contact details for branches in major states:

Maharashtra

• Mumbai Main Branch
  • Address: Bank of India Building, Fort, Mumbai – 400001
  • Contact: 022-66684444

Delhi

• New Delhi Branch
  • Address: Bank of India Building, Parliament Street, New Delhi – 110001
  • Contact: 011-23485023

Karnataka

• Bangalore Branch
  • Address: No. 11, Kempegowda Road, Bangalore – 560009
  • Contact: 080-22959201

West Bengal

• Kolkata Branch
  • Address: 23A, N. S. Road, Kolkata – 700001
  • Contact: 033-22489548

(Additional states and branch details would follow in a similar format)

6. Digital Banking Support

Mobile Banking

Bank of India’s mobile banking app, BOI Mobile, allows customers to access their accounts and perform transactions on the go. The app is available for both Android and iOS devices.

• Features: Fund Transfer, Bill Payments, Account Management, etc.
• Download Links: Android | iOS

Internet Banking

Bank of India offers a secure and user-friendly internet banking platform, StarConnect, which provides a wide range of banking services online.

• Features: Account Overview, Fund Transfer, Loan Application, etc.
• Login Link: StarConnect Internet Banking

ATM Services

BOI has a vast network of ATMs across India, offering services such as cash withdrawal, balance inquiry, mini statement, and more.

• ATM Locator: Bank of India ATM Locator

7. Specialized Support Services

NRI Services

Bank of India provides dedicated services for Non-Resident Indians (NRIs), including NRI accounts, remittance services, and investment options.

• NRI Services Contact: nri@bankofindia.co.in
• Phone: +91-22-4091 9191

Loan Services

BOI offers various loan products such as home loans, personal loans, vehicle loans, and more. Customers can contact the customer care for loan-related queries.

• Loan Helpline: 1800 220 229

Credit Card Services

Bank of India provides a range of credit cards tailored to meet different needs. Customers can reach out for assistance with card activation, limit enhancement, and other services.

• Credit Card Helpline: 1800 425 1112

8. Grievance Redressal Mechanism

Bank of India has a structured grievance redressal mechanism to address customer complaints effectively.

Steps to Raise a Complaint

1. Contact Customer Care: Reach out via phone, email, or branch visit.
2. Online Complaint Form: Submit a complaint through the Online Grievance Portal.
3. Branch Manager: If unresolved, contact the branch manager.

Escalation Matrix

If the issue remains unresolved, customers can escalate it through the following channels:

1. Zonal Office
2. Principal Nodal Officer
3. Banking Ombudsman

9. FAQs on Bank of India Customer Care

1. How can I contact Bank of India customer care?
   • You can contact BOI customer care via their toll-free number, email, or social media channels.
2. What services are available through SMS banking?
   • Services include balance inquiry, mini statement, and cheque status.
3. How do I find the nearest BOI branch?
   • Use the branch locator tool on the BOI website.
4. What are the customer care numbers for BOI credit cards?
   • Contact 1800 425 1112 for credit card-related queries.
5. How can NRIs avail of BOI services?
   • NRIs can contact the NRI helpline or email nri@bankofindia.co.in.

(Additional FAQs would follow in a similar format)

10. Conclusion

Bank of India is committed to providing exceptional customer care services. Whether through phone support, email, social media, or in-branch assistance, BOI ensures that customers’ needs are met promptly and effectively. With a wide range of support services, digital banking options, and specialized assistance, Bank of India continues to uphold its legacy of customer-centric banking.