Ajio Customer Care Number Support
Ajio Customer Care Number 1800-889-9991. Ajio, one of India’s leading online fashion and lifestyle stores, offers a diverse range of products including clothing, footwear, accessories, and home decor. Ensuring a seamless shopping experience for its customers, Ajio provides a robust customer care system to address queries and issues. This article delves into the various aspects of Ajio’s customer care, detailing how to contact them and providing answers to frequently asked questions.
How to Contact Ajio Customer Care
Ajio provides several channels for customers to reach out to their customer care team. Here’s a detailed look at each option:
1. Phone Support
Customers can directly speak with a customer care representative by calling Ajio’s toll-free number. This is ideal for urgent issues that require immediate attention.
- Toll-Free Number: 1800-889-9991
- Timings: Available from 6 AM to Midnight, every day.
2. Email Support
For non-urgent issues or detailed queries, customers can email Ajio’s support team. This method is suitable for when you need to provide attachments or detailed descriptions of your issue.
- Email Address: customercare@ajio.com
- Response Time: Typically within 24-48 hours.
- More Details
3. Live Chat
Ajio offers a live chat feature on their website and app for real-time assistance. This is a convenient option for quick queries and troubleshooting.
- How to Access: Visit Ajio.com, and click on the ‘Chat with Us’ option.
- Availability: 24/7 service.
4. Help Center
Ajio’s Help Center is a comprehensive resource with solutions to common problems and detailed guides on various topics related to shopping on Ajio.
- How to Access: Visit the Help Center section on Ajio’s website or app.
- Features: Includes FAQs, return and exchange policies, order tracking, and more.
- PHONE PE CUSTOMER CARE
FAQ
1. How do I track my order?
To track your order, log in to your Ajio account, go to ‘My Orders’, select the order you want to track, and click on ‘Track Order’. You will see the latest updates on your shipment.
2. What is Ajio’s return policy?
Ajio offers a 30-day return policy for most products. To initiate a return, log in to your account, go to ‘My Orders’, select the item you wish to return, and click on ‘Return’. Follow the prompts to complete the process. Make sure the product is in its original condition with all tags intact.
3. How can I cancel my order?
To cancel an order, log in to your Ajio account, go to ‘My Orders’, select the order you wish to cancel, and click on ‘Cancel Order’. Note that orders can only be canceled before they are shipped.
4. What payment methods does Ajio accept?
Ajio accepts various payment methods including credit/debit cards, net banking, UPI, and cash on delivery. For cash on delivery, an additional fee may apply.
5.How do I use a promo code or coupon?
During checkout, enter your promo code or coupon in the designated field and click ‘Apply’. The discount will be deducted from your total amount.